Services & Support
We are here to help you with any questions.
How can we help you?
Our customer service team is available to assist you with card activation, balance inquiries, transaction disputes, and any other questions you may have.
Contact options
Phone support: Monday to Friday, 8:00–17:00. Email: info@swissbankers.ch. In-app chat available 24/7 for quick inquiries.
Support FAQs
You can activate your card through the Swiss Bankers mobile app or by calling our customer service. You will need your card number and the activation code sent to your registered email.
Block your card immediately through the Swiss Bankers app or by calling our 24/7 emergency hotline. We will issue a replacement card and transfer your remaining balance.